• Project Analyst for Jonas Construction ERP and Mobile Implementation.
• Management of Active Directory, Exchange 2003, and Windows Mobile and Blackberry devices.
• Responsible for configuration, implementation, and management of 9 DFS Servers throughout the organization running Windows Server 2008 R2.
• Research and scheduling of Microsoft Dynamics CRM w/ ExperLogix implementation - Live July 2011
• Implementing GPS Tracking for all company vehicles. Est. ROI in first year $270,000
• Manage IT Budget needs for projects, upgrades, maintenance, and ongoing costs ($1M).
• Responsible for testing and implementation of Windows 7 64-bit machines through CDC.
• Management of telecommunications projects including Toll Free Consolidations, WAN Upgrades, and Phone System Upgrades.
• Managed workstations and applications remotely through LogMeIn Applications.
• Responsible for managing tape backup system using Backup Exec.

• Project management and implementation of strategies to improve performance while reducing initial and long term costs.
• Fully responsible for 15 Windows 2000 & 2003 servers on WAN. • Performed Active Directory user and security management.
• Managed Microsoft Exchange mailbox creation and administration of 300+ mailboxes.
• Configured and administered Blackberries through the Blackberry Enterprise Server.
• Lead Project Manager and Technical Contact of community launch events.
• Responsible for onsite/remote support of 15 sites and 250 users throughout SC, NC, and GA.
• Assisted in the upgrade and distribution of the Mitel IP phone system at all sites.
• Installed Tape Changing systems. Performed multiple Audio Visual installations at all sites.
• Managed Helpdesk tickets through Altiris, then CA Unicenter, and then AxoSoft Ontime.
• Troubleshoot and support Hospitality Applications, JONAS and Springer Miller.

• Managed Computer Helpdesk for at times 2200+ employees and 1 to 4 Technical Support Technician in a Novell/NT manufacturing environment.
• Setup and staging of computers for new users, managing distribution of A/V and VTC equipment, and designing intranet web based programs for end users.
• Managed 4 Novell Netware 4.11 file servers and application.
• Managed Exchange 2000 Server for 400+ mailboxes.
• Organized Netware 4.11 to Windows 2000 Server & Active Directory migration of 400+ computers and user profiles, which was completed in less than a total of 24 man-hours.
• All PCs were then re-imaged with Windows XP in less then 2 weeks.
• Migration also consisted of 25+ network printers and drivers.
• Responsible for managing a 300+ node ROLM 9751 PBX.
• Upgraded the ROLM 9751 to an Avaya PBX handling 400+ nodes.
• Responsible for managing tape backup system using Backup Exec.
• Responsible for keeping all Images and existing systems updated with the latest patches and approved software revisions. Departmental specific software configuration requirements included Rumba, PeopleSoft, and Casi Rusco: Secure Perfect, Bentley Microstation.

• Remotely managed BEHR Climate Systems in Canton, SD from Charleston, SC.
• Responsible for user, server, network administration at both sites.
• Maintained extensive documentation of file shares and user access.
• Installed and maintained network peripheral devices such as printers and plotters.
• Responsible for scheduling onsite travel once a month for technical support.
• Advised the Corporate Network Administrator of budget requirements for remote facility.
• Designed Access Inventory Database for use by all of BEHR America IT.
• Worked with department managers to meet their budget needs.
• Managed Lotus Notes email server for 2000+ BEHR North America mailboxes.
• Designed Lotus Notes Databases for Remote Dial-in Access Approval, Internet Access Approval, and Vacation / Sick Time Tracking.
• Worked with department managers on ordering and configuring new PCs, laptops, software, and network connections.
• Installed and maintained anti-virus software on all PC's.

WAN/LAN Network Administrator

• Worked directly with the Information Systems Department Director in the development and planning of the integration of a $500,000 WAN and phone system upgrade at all 5 facilities in South Carolina.
• Developed the company’s web.
• Planned WAN wide hardware and software upgrades.
• Developed an Information Systems Request Database to track requests, their progress, and productivity.
• Wrote new policies and procedures in reference to the computer network, the Internet, and the phone systems.
• Responsible for monitoring computers for non-work related and pornographic material.
• Daily responsibilities included the administration and technical support for 4 area facilities and a facility in Columbia, SC.
• Normal daily duties included troubleshooting and maintaining 5 Exchange Servers (250+ mailboxes), Internet Information Server, 8 Windows NT Servers, Remote Access Server, and Norton Anti-Virus for Exchange Servers.
• Installed and supported Outlook Web Access. Monitored Multiple Tape Back Systems.
• Rewrote the Information Systems Department Inventory database.
• Developed an Employee Phone Directory Access Database.

• Serviced personal and business class computers, and printers for over 200 clients.  Installed, configured, and maintained Novell 3.X to 4.X, Windows NT 4.0 Servers and Workstations, Windows 95/98, peer-to-peer, and wireless networks, and installed network cabling (Coaxial, UTP, STP) at multiple sites.  Also installed and managed 10+ GroupWise servers.

• Serviced computers and some printers.  Installed and configured networks and network cabling.  Worked daily with different clients through the phone and onsite evaluating any problems that occurred.